Terms & Conditions

Smoky Arabia

Itinerary Flexibility:

  • Subject to Enhancements and Adjustments
  • Suitable Alternatives for Unavailable Services

Pricing and Duration:

  • Transparent AED Pricing
  • Flexibility with Pricing Adjustments
  • Competitive Rates for Unmatched Experiences

Cancellation and Modifications:

  • Hassle-Free 24-Hour Refund Policy
  • No Refund for Late Cancellations
  • Modify Bookings with Ease

Travel Assurance:

  • Strongly Recommended Travel Insurance

Weather-Proof Tours:

  • No Refunds for Unavoidable Delays
  • Ensuring Your Safety Amidst Nature’s Surprises

Guest Satisfaction Guarantee:

  • Alternative Options or Full Refund if Canceled
  • Your Enjoyment is Our Priority

Acknowledgment of Risks:

  • Inherent Risks Acknowledged by Participants
  • Compliance with Safety Instructions for a Secure Experience

Age and Health Well-Being:

  • Age Restrictions for Specific Activities
  • Safety Advice for Pregnant and Older Guests

Culinary Delights:

  • Vegetarian and Gluten-Friendly Options
  • Dietary Preferences Accommodated
  • Enhancing Your Culinary Experience

Behavioral Etiquette:

  • Smoking Prohibited in Tour Vehicles
  • Carrying alcohol in tourist vehicles is illegal under UAE law.
  • Promoting Enjoyable Group Experiences

Payment Clarity:

  • Secure Online Payments in AED
  • Refunds Processed Promptly
  • Dispute Resolution under UAE Laws

Image Release Agreement:

  • Capturing Your Moments for Memories
  • Celebrating Your Experience Through Imagery

Updates and Contacts:

  • Evolving Terms for Your Best Experience
  • Your Queries Answered at askkayzar@smoky-arabia.com
  • Reach Out at +971 50 209 2894 for Further Clarifications
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